Privacy Policy

How Pickauni Ltd collects, uses, stores and protects personal information when you use our website and services.

1. Who we are

Pickauni Ltd provides education guidance, university application support and Student Finance application support in the UK. Pickauni is the data controller for personal information processed through this website and our services.

2. Information we collect

We may collect your name, contact details, information about your course or university interests, information you provide in eligibility or enquiry forms, and technical information such as device, browser and pages visited. We only ask for information that is relevant to responding to your enquiry or delivering the service.

3. How we use information

We use personal information to respond to enquiries, provide guidance and application support, arrange adviser contact, improve our website and services, keep business records, prevent misuse and comply with legal obligations. We do not sell personal information.

4. Sharing information

We may share relevant information with service providers who help us operate our website, communications, secure storage or customer systems. We may also share information where you ask us to help with an application or where the law requires it. We do not represent Student Finance England, the Student Loans Company, UCAS or any university.

5. Retention and security

We keep information only for as long as it is reasonably needed for the purpose collected, legal obligations, dispute resolution and record keeping. We use reasonable technical and organisational measures to protect information, but no internet transmission can be guaranteed completely secure.

6. Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict use of your personal information, object to processing, and receive a copy of information you provided. You can withdraw consent where processing is based on consent. You may complain to the Information Commissioner's Office.

7. Contact

For privacy questions or to exercise your rights, contact Pickauni through the Contact Pickauni page or email info@pickauni.com. This policy may be updated when our services or legal obligations change.